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Comments
- posted 12:34 AM in B2B Service > B2B Service
- Permalink
Hi Fritz,
Sorry but can you explain further?
in the background modifying the default page so that multiple attributes of either the person or organization in TCA are referenced with the search.
Do you have a reference on how to do this?
Is the requirement to follow either or the party type person or organization through and association between the parties, or reference both parties. I recommend the latter option.
Maybe I didn't understand the question, but our requirement states that in a single Search Page, we should be able to search "Customers". Customers are either a Person or an Organization. The Search Page should search through both Party types, then display matching results in the page. Then when we click from the result, the corresponding page is then display (Contacts Page if the selected match is a person / Accounts Page if the selected record is an Organization)
- posted November 19, 2019 in B2B Service > Digital Customer Service
- Permalink
Hi Matthew,
What would you like to change? can you specify?
- posted November 17, 2019 in B2B Service > Digital Customer Service
- Permalink
Thanks for the reply, Nags!
Yes this is possible through Sales/Engagement Cloud REST API and I'm familiar with the steps. What I don't know is how to upload from local machine (desktop) to Digital Customer Service, then from DCS uploads it to Engagement Cloud.
- Local machine-->DCS - I will use file picker,got the idea here
- DCS-->OEC - Use file picker to do your suggestion.
These steps are correct right?
- posted November 17, 2019 in B2B Service > B2B Service
- Permalink
Hi Nags,
Option 1: Get Attachment details via Rest API in script and try to add a Relationship to account and remove relationship to Account , If it is not working .
I was leaning towards approach before, however being a new practitioner I am not yet familiar with how and Attachment Record is related/associated to an object. But it's a good thing to hear that we shared the same idea, that makes me want to pursue finding out how this works.
Will try his option and will let you know if I can make it work.
- posted November 13, 2019 in Application Development > Visual Builder
- Permalink
Sorry. It works perfectly in List View as well! Thanks John!!! :D
- posted November 13, 2019 in Application Development > Visual Builder
- Permalink
Worked on Table!
Tried this in List View but can't make it work though.
- posted November 12, 2019 in Application Development > Visual Builder
- Permalink
Hi Shay,
I'm somehow still new with VBCS, can I ask you what are my alternatives to make List View work in VBCS with the current json response? I only know to connect List View to a REST endpoint/SDP, I do not know how to insert processing of data in between of the REST response and the List View. If I could somehow isolate the array inside first and then bind the isolated data to List View.
- posted November 12, 2019 in Application Development > Visual Builder
- Permalink
It's almost the same for the old version, but I updated attachments on the post anyways.
It's really weird. I am checking both and everything seems to be identical.
- posted November 12, 2019 in Application Development > Visual Builder
- Permalink
updated the post and included the new version's List View html & SDP. I will get the one from the older version
- posted November 12, 2019 in Application Development > Visual Builder
- Permalink
from the new version only?
Thank you for your response. I already read that before posting this thread. I was able to create an action and expose it to the page but it was only set to "don't save the record (run the script only)".
When I created an action that is set to "Save and continue editing the record (save and continue)", I can't add it to the page and it is grayed out.
Same problem with "Save the record and return to the previous page (save and close)"
Excellent feature! Haven't tried it yet but I will explore on this!
Thanks Erick!
- posted October 1, 2019 in Application Development > Visual Builder
- Permalink
Hi Shivam,
Has this been resolved? Can you share how you resolved the issue as we are also experiencing the same problem on our VBCS application that we embedded in our Engagement Cloud Application.
Hi Fernando,
Did a quick test by creating a field trigger on a custom field
def b = this.findAttributeDef('Category_c').getProperty('LABEL')
println ("1. ${b}")When I validated, I got a warning "Warning(17,9) : The method getProperty on class oracle.jbo.Properties is not permitted."
Hi Fernando,
Thank you for the information. However, these are the display value of the choices of a picklist. I'm looking for one that will get the display name of the field.
Also reviewed the document referenced, but doesn't seem to find one that fits my requirement (probably because I am not well versed with some of the supported methods).