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Hi, could you please elaborator more on the business case.
Thanks,
Prasad.
Hi Alison,
Nice thoughts. It would be great to know how can we leverage Pricing cloud as the single source of truth for both CPQ and SCM cloud and yet manage quote to order for standard, configured (ATOs, CTOs, PTOs, Kits etc.).
Another thought is tax determination - so integrated, seamless flow of tax and price on quote, order.
Appreciate if you could throw some light on this.
Thanks,
Prasad.
Great. Thanks a lot Shyam.
Noted Patch #.
Cheers,
Prasad.
Hi Ram,
Are you using service item on line 2? I see your line 1 is closed. Were you trying to add new line to closed order?
Thanks,
Prasad.
Hello Surya,
Could you please elaborate on what delivery order refers to in your scenario?
As a matter of fact, in OM cloud, order on progress normally creates delivery for shipment which will be eventually shipped to customer.
Also, it can interface with logistics cloud, which can create and manage transport/delivery order.
Thanks,
Prasad.
100% agree with Shyam.
Hi Deep,
Yes. I agree with Shyam. You would be able to create drop ship req and PO when you mention the supplier and site in order line.
As a better practice, please update the sourcing rule, ATP rule, re-collect the planning data and have GOP run so that GOP will also be in sync for the new orders that you will key in for the item.
Thanks,
Prasad.
Hi Murali,
No issues. I understood now. You are referring to 'change is changed on order after initial addition'.
Objective : To trigger web service call for determining the new order attributes based on new customer.
Few options-
1. Always call web service on every save - even if the customer is same and site is changed, your order attribute values might change. So always call web service on every save and submit.
2. Create extension to ask - do you want to change customer/site on order? Yes / No - when order entry user attempts to change it and if the response is Yes, trigger web service call for determining new attribute values.
3. Create New report and record the customer id on it. You could have new and old customer id/ party ids on it.
Let me know if it helps.
Thanks,
Prasad.
Hi Deepankar,
Yes..this is seeded functionality. It picks up item 2 - the one with first setup (substitute) relationship.
Hope this helps.
Thanks,
Prasad.
Hi Murali,
Could you please elaborate on business case where customer/party site id is changed in your implementation?
Normally, such changes are prohibited and if at all, there's genuine need, the old and new ids reside in the same customer tables. You could create an extension to record such changes also and then track it like what was the old vs the current.
Hope this helps.
Thanks,
Prasad.
Hi Sunny,
True. It's on a roadmap. But in current release R13 i don't see it yet. Should be there in few months.
Thanks,
Prasad.
Thanks Shyam for the deeper insights. It really helps.
Thanks Shyam.
So, in case we import a heavy order having more than 500 lines say 800 then does the system creates 2 orders or just 1 with 500 lines and ignore the rest 300 lines? Alternatively, can we setup transformation rule to auto-create next order with 300 lines. Parts businesses might run with this workaround till a permanent fix is available.
Thanks to help.
Cheers,
Prasad.
Sure Zia. Keep us posted.
Thanks,
Prasad
Hi Mohammed,
Are your using oracle ICS as middleware for CPQ-OM integration? Meanwhile I am checking, will post update on this. As far as I recall, it is a configuration. Let me validate and comeback.
Thanks to confirm.
Cheers,
Prasad.