Oracle Cloud Customer Connect is a community gathering place for members to interact and collaborate on common goals and objectives. This is where you will find the latest release information on Human Capital Management, for example, or upcoming events related to Enterprise Resource Planning, answers to use-case questions specific to Supply Chain Management, and executive messaging on Customer Experience.

These guidelines will help you understand what it means to be a member of the Customer Connect community. By using the Community, you also agree to the Oracle Terms of Use Policy.

Remember the Golden Rule

The Community enables interaction among a global community, made up of users with all levels of expertise. By welcoming new members and showing respect to each other, we create an inviting environment that encourages engagement and builds the Community's value for everyone.

Keep it Professional

You are welcome to share your perspective on relevant business topics. But maintaining a professional decorum during any discussion is a must. Abusive, derogatory, inflammatory, inappropriate, obscene, offensive, or violent content is strictly forbidden and will be promptly removed.

Respect the Privacy of Others

It is up to you, and only you, to decide what information to share about yourself and your business. Do not post another user's email or postal address, phone numbers, or other personal information.

Search First

There is a lot of great information available, so search the Community first to see if your question has been answered or is being discussed. Then add your questions or insights.

Make Good and Relevant Contributions

Good contributions provide relevant, insightful information and ask important questions. If, for example, you found an answer to your question, you can give back to the Community by posting an update to your question. False, inaccurate, and misleading information, or unsolicited advertising, is, of course, not helpful to the community.

Be Concise

In general, shorter posts are more likely to be read. Stay on point and keep your messages concise.

Stay on Topic

Keep threads focused on the original conversation. Avoid diluting or derailing a discussion by posting a related question; post a new topic instead.

Be Specific in Your Subject Lines

Many people decide which discussion threads to read based on the subject line. Craft subject lines that give users a snap shot of your question. For example, briefly state your reporting problem instead of just asking for "Help with custom reporting?"

Post to the Most Relevant Forum, Not Multiple Forums

Posting the same question across multiple forums creates disjointed conversations, clutters the Community, and undermines the purpose of having topical discussion forums—so choose your forum wisely.

Give Praise When Due

Everybody likes to know if their contributions were valuable. If another user helped you or shared worthwhile content, let them know by including a "thanks" in your response and/or rating a post or comment.

If You Are a Partner

The role of partners is to team with Oracle and bring value-add to the Community by providing product expertise. However, partners are not allowed to make solicitations of any kind such as unauthorized advertising, promotion, or solicitation.

Keep the Order

The Community exists for you. You can help keep it a safe, positive, and valuable place by helping to enforce these guidelines and reporting violations

Customer Connect Community Safe Harbor Statement

Any content provided by an Oracle employee, partner, or consultant is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment by Oracle or any representatives thereof to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle Corporation.

This list is not exhaustive. But rather than looking for loopholes, we ask that you respect the intent behind these guidelines. In most cases, if a member crosses one of the lines above, we will give a warning and address the offense. Subsequent violations will result in the termination of the member’s account.