Watch our Community Overview Video and use the quick links on the Getting Started Page.

What happens when you nominate a co-worker to be a member of the Community? We're glad that you've found value in Customer Connect and view it as an important resource for your colleagues! You've identified someone to nominate for membership—so what's next?. Keep in mind you can only invite individuals with an email domain that matches your own. Invite your co-workers to join the community by clicking on the Invite a Co-worker button on the Contribute Page.

Our Search feature is a great tool to quickly find what you're looking for either within specific forums or throughout the entire community. Within Search, you can use our Quick Search Tips to access a broader range of information, or drill deeper using Boolean Search for more advanced control. Learn more.

Our product roadmap is derived from a variety of influences, such as market changes, compliance and regulatory forces, industry trends, and you, our customers. So if you want to influence Oracle’s product development, check out the Customer Connect Ideas. This is the place to share your thoughts and comment on ideas. Contribute and make an impact! Learn more.

Want to be among the first to know about upcoming events that showcase new release functionality, industry best practices, and more? Then check out our Events page where you can find what’s coming and what’s playing. Learn more.

Subscription notifications help you stay abreast of community activity and participate more easily in ongoing conversations. When viewing a forum, page, or post, you can choose to be notified of new comments by clicking the Subscribe link above the header, or by clicking the subscribe icon wherever. Learn more.

The Community is a powerful way to build and manage your network of colleagues and peers. To add someone to your personal network, simply click on the member’s name to view their profile, then click the Add to My Network button on that person’s profile. Alternatively, to remove a member from your network, click the Remove from My Network button on any profile. To view their network, members can click the Network link on their own profile page. Once added, you will see their posts and comments under My Network from the Home menu.

One of the benefits of Cloud Customer Connect is that as a member, you can post questions and receive help from the community. Once you've received an answer that provides the best solution, be sure to select it as a "Best Answer". Learn more.

Joining a live Customer Connect event from your smart phone or other mobile device is easy!

  • Enable JavaScript
  • Disable pop-up blocking
  • Follow the link from your e-mail or calendar event

Your profile is used to track basic user information such as your display name, tagline, and other relevant information. To modify your profile, click your Signed In As user link (typically your name) at the top of any page. Choose Settings or Edit Profile to make changes as needed. You can also modify the Privacy settings of certain fields by choosing Edit next to the privacy for any field.

Your reputation is everything – especially within a collaborative and dynamic community such as ours. By becoming a trusted member of the community, your professional reputation and personal brand gets a significant boost. Learn more.

Champion Levels are awarded for points earned through contributions to the community. These points are awarded every time you post a new topic, comment on an existing post, or rate content. Learn more.

Badges are a way of displaying your knowledge and expertise. You collect badges as you contribute to the community—be it through posting on forums, commenting on other members’ posts, or submitting great ideas. You also get badges in recognition of helping other community members or participating in events. Learn more.

When there are specific posts or forums that you are particularly interested in, you can essentially bookmark the item or forum by making it a Favorite. Simply choose the bookmark icon on any post or forum to make it a Favorite. Click the Favorites link at the top of the page to view all favorite items.

If you want to connect privately with another member, you can. Click the My Stuff link at the top of any page to view your inbox, compose a message or view sent messages. Messages are only visible to the sending and receiving parties and are not associated with a specific forum or post. You can also send messages to members by clicking the Send a Private Message link on their member profile pages.

Community should work effectively on any standard browser or mobile tablet. While the pages can be viewed using your smartphone, the pages are not optimized for small devices.

Internet Explorer users: For best results, ensure your Compatibility View is disabled. To check this setting:

  • Open Internet Explorer
  • Press the Alt key to display the Menu bar (or right–click the Address bar and then select Menu bar)
  • Tap or click Tools, and then tap or click Compatibility View settings

Items with a padlock icon require either a free Oracle Technology Network account or a My Oracle Support login, which is available with a signed customer support agreement.

Throughout the Community, you might see acronyms used on various pages, menus, forum posts, event announcements, etc. Here is a list of commonly used acronyms.

Still have questions? Visit the Site Feedback and Questions forum to ask a member of the Customer Connect team.