B2B Service

Overview of Discussion Forums

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Welcome to the B2B Service Discussion Forums!

These forums are intended for Oracle B2B Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Please note the forums are not an official Oracle B2B Service Cloud support channel, and users' comments are not vetted for accuracy.

Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered. New to Customer Connect? Visit the Getting Started page to learn how to best leverage community resources.

Product Rebrand: Oracle Policy Automation is Now Intelligent Advisor

Oracle Policy Automation is being renamed to better reflect its capabilities: personalized, agile, transparent advice and decision automation, throughout the customer journey. Learn more here.


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