Overview of Discussion Forums

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Welcome to the Service Discussion Forums!

These forums are intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Please note the forums are not an official Oracle Service Cloud support channel, and users' comments are not vetted for accuracy.

Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.


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Agent Desktop3687122762:04 PM
Communication Channels8742936December 16, 2018
Customer Portal4480166816:25 AM
Desktop and UI Extensibility7132557Yesterday
Integrations and APIs for Service250695575:25 AM
Knowledge Management73122294:39 AM
Policy Automation for Service1795138:36 AM
Reporting and Analytics for Service3261101057:57 PM
Surveys and Outreach7772175December 13, 2018
System Admin and Configuration153547December 14, 2018
General Functional Discussions for Service13994461December 14, 2018
General Technical Discussions for Service7012101Yesterday

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