Overview of Discussion Forums

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Welcome to the Service Discussion Forums!

These forums are intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Please note the forums are not an official Oracle Service Cloud support channel, and users' comments are not vetted for accuracy.

Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.


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Agent Desktop379312691Yesterday
Communication Channels8852967April 8, 2019
Customer Portal4589169565:44 PM
Desktop and UI Extensibility7422633Yesterday
Integrations and APIs for Service25589687April 16, 2019
Knowledge Management7522286April 17, 2019
Policy Automation for Service191551April 11, 2019
Reporting and Analytics for Service3345105594:35 AM
Surveys and Outreach7892234April 15, 2019
System Admin and Configuration177626April 17, 2019
General Functional Discussions for Service14224541April 12, 2019
General Technical Discussions for Service7192170April 17, 2019

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