Overview of Discussion Forums

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Welcome to the Service Discussion Forums!

These forums are intended for Oracle Service Cloud customers and partners to network and collaborate on real-life challenges, solutions and best practices. Please note the forums are not an official Oracle Service Cloud support channel, and users' comments are not vetted for accuracy.

Search for or scan threads for topics of interest, or create your own. Learn how to ask a good question that gets answered.


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Agent Desktop3742124771:35 PM
Communication Channels88429621:19 PM
Customer Portal453016797February 13, 2019
Desktop and UI Extensibility7272600Yesterday
Integrations and APIs for Service25329635Yesterday
Knowledge Management7452263Yesterday
Policy Automation for Service1815134:22 AM
Reporting and Analytics for Service329410340Yesterday
Surveys and Outreach7832208February 10, 2019
System Admin and Configuration163580February 6, 2019
General Functional Discussions for Service14104510February 12, 2019
General Technical Discussions for Service7132149Yesterday

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