Service

Overview of Discussion Forums

This is a public Group  public

Posts

typenameratingauthorhiveactivity
Topicinternal testAnswered118Raj ChandranGreen Ribbon: 100+ PointsCustomer PortalpublicYesterday
TopicIncident workspace primary key for contactAnswered47Sebastiaan DraaismaBlack Diamond: 60,000+ PointsAgent DesktoppublicApril 18, 2019
TopicHow to display IDs and values for a customisable menu - not...Answered5.0447Janusz JasinskiBronze Crown: 15,000+ PointsCustomer PortalpublicApril 17, 2019
TopicDo Old Users can Access the new Interface?Answered411Jepee CeloricoBronze Medal: 1,250+ PointsAgent DesktoppublicApril 16, 2019
TopicExclude an hour from date filterAnswered733Harriet KlymchukGreen Ribbon: 100+ PointsReporting and Analytics for ServicepublicApril 12, 2019
TopicShare the same data for multiple widgetsAnswered126Daniel RochaRed Ribbon: 250+ PointsCustomer PortalpublicApril 12, 2019
TopicPull Another Contact ID Based on Unique Custom FieldAnswered1131James BBlue Ribbon: 750+ PointsReporting and Analytics for ServicepublicApril 12, 2019
TopicStyling SurveysAnswered2132Rajan DavisSilver Crown: 22,500+ PointsSurveys and OutreachpublicApril 11, 2019
TopicAdding Profile Name (or Account Group) to the agent...Answered921Neil Silver Medal: 2,000+ PointsAgent DesktoppublicApril 11, 2019
Topicshow a report column based on a conditionAnswered1046Laura WalkerRed Ribbon: 250+ PointsAgent DesktoppublicApril 10, 2019
Topic[Console add-in] Fetching configuration verbs (Add-in...Answered257Salvatore Bronze Trophy: 5,000+ PointsDesktop and UI ExtensibilitypublicApril 8, 2019
TopicView custom object - Notes column in the consoleAnswered220SLA History.jpgchidambaram CTBronze Trophy: 5,000+ PointsCustomer PortalpublicApril 8, 2019
TopicUnmodified Email Error in Data Import WizardAnswered226Baljeet SinghRed Ribbon: 250+ PointsGeneral Functional Discussions for ServicepublicApril 8, 2019
TopicChat queue not updated after the chat transfered to...Answered478Venkat Bronze Medal: 1,250+ PointsCommunication ChannelspublicApril 8, 2019
Topiclogging of contact form fieldsAnswered239Kai ZahnRed Ribbon: 250+ PointsCustomer PortalpublicApril 7, 2019
TopicHow to retrieve co_fattach URL via CPAnswered216Adam Red Ribbon: 250+ PointsCustomer PortalpublicApril 5, 2019
TopicStandard Text not updatingAnswered426David RadtkeRed Ribbon: 250+ PointsAgent DesktoppublicApril 4, 2019
TopicIncident Rule Private NotesAnswered335MikeBronze Medal: 1,250+ PointsGeneral Functional Discussions for ServicepublicApril 2, 2019
TopicCan you prevent individual incidents from being archivedAnswered228Nicki MayersBlue Ribbon: 750+ PointsAgent DesktoppublicApril 2, 2019
TopicAccessing email address from configuration setting in...Answered329chidambaram CTBronze Trophy: 5,000+ PointsAgent DesktoppublicApril 2, 2019
TopicCancel save event based on conditionAnswered338Ravindra Nath KashyapBlue Ribbon: 750+ PointsDesktop and UI ExtensibilitypublicApril 1, 2019
TopicLogged in agent flag/attributeAnswered454Sebastiaan DraaismaBlack Diamond: 60,000+ PointsReporting and Analytics for ServicepublicMarch 30, 2019
TopicGroup time taken/differenceAnswered544Lorna RickettBronze Trophy: 5,000+ PointsReporting and Analytics for ServicepublicMarch 30, 2019
TopicFetch all Reports having run as report a Staff account in...Answered5.0649Sristy AryaBronze Medal: 1,250+ PointsReporting and Analytics for ServicepublicMarch 29, 2019
TopicMoving Customer Response Down instead of RightAnswered144Marissa GonzalesGreen Ribbon: 100+ PointsAgent DesktoppublicMarch 29, 2019
TopicIncident count is not date specificAnswered430R1_inc_per 100098.xmlAshutosh GargGreen Ribbon: 100+ PointsReporting and Analytics for ServicepublicMarch 28, 2019
TopicHow to make a report on the configbase_values tableAnswered737Ajay YadavGold Medal: 3,500+ PointsReporting and Analytics for ServicepublicMarch 28, 2019
TopicUnderstanding Percentage ValueAnswered843Jepee CeloricoBronze Medal: 1,250+ PointsReporting and Analytics for ServicepublicMarch 27, 2019
TopicWorkspace BUI extension is not workingAnswered541Ravindra Nath KashyapBlue Ribbon: 750+ PointsDesktop and UI ExtensibilitypublicMarch 27, 2019
TopicExisting chat interruptions with incoming new chat.Answered5.0121Ajay YadavGold Medal: 3,500+ PointsAgent DesktoppublicMarch 27, 2019