Oracle Management Cloud 18.3.3 Newsletter - Systems Management
This issue: Aug, 2018

Oracle Management Cloud (OMC) is a suite of next-generation integrated monitoring, management, analytics and remediation cloud services that leverage machine learning and big data techniques against the full breadth of the operational and security data set. OMC’s Unified Platform helps customers improve IT stability, prevent application outages, increase DevOps agility and harden security across their entire application and infrastructure portfolio. The Security Announcement for OMC can be accessed here. Bookmark this wiki page for access to all the OMC Announcement Updates newsletter.

18.3.3 Release Announcements:

Resources:

 

Application Performance Monitoring

New Oracle public locations to run Synthetic tests from

We have added 4 new locations that can be used from each OMC datacenter:

  • Ashburn (USA)
  • Slough (EUR)
  • Sao Paulo (LAD)
  • Sydney (APAC)

All test types can be pushed to any of these locations for running synthetic tests without the need to deploy a private agent/beacon so very easy to setup and use!

Compare results to identify network delay issues

By running tests from multiple Global locations you can easily compare results and see if End User would be impacted because connection to your web application is slow from distant locations.

It could be an indication to start using CDN services for LAD countries in this example as connect time for your users in LAD is very slow compared to US based users.

Infrastructure Monitoring

Enhancements for Oracle Database

In this release, the following enhancements are available for Oracle Database:

  • Oracle Database 18.3 is supported
  • Oracle Database Instance status monitoring
    Monitoring of an Oracle Database entity includes monitoring of the status and performance of all its database instances, i.e. the status and performance metrics of database instances are available as key-valued metrics for the Oracle Database entity. Entities of type Oracle Database Instance were primarily used for log analytics.

    In this release, the Oracle Database Instance entity now has availability status. This provides a more streamlined way to get alerts and notifications for database instances that are down. To get a holistic view across all database instances in a database, use the (parent) Oracle Database homepage. The homepage shows a summary of status and performance across all database instances.

Agent and Host “Not Heard From” Alerts

If an agent (cloud agent, gateway, data collector) or host go down, an alert will automatically be generated indicating that the entity is ‘Not Heard From’. In previous releases, the alert severity of this alert was Warning. In this release, the alert severity has been changed to Fatal to better represent the criticality of the issue.

Enhancements in Performance Charts

Performance charts that show key-valued metrics, such as charts that show the CPU Utilization of top processes, typically use the metric keys (such as process ID) to uniquely identify each object (e.g. process) in the chart. While semantically correct, this made it challenging to identify each object. In this release, more user-friendly attributes, such as process name, is now used to identify objects in these types of performance charts.

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Release Highlights

We are pleased to announce the availability of 18.3.3 release of Oracle Management Cloud. The following are the key updates to existing services in this release:

Application Performance Monitoring:

  • New Oracle public locations to run Synthetic tests from
  • Compare results to identify network delay issues

Infrastructure Monitoring:

  • Enhancements for Oracle Database
  • Agent and Host “Not Heard From” Alerts
  • Enhancements in Performance Charts

Log Analytics:

  • New Log Sources/Parsers
  • Export the Parser and Log Source Definitions
  • Clustering the Log Data Using SQL Fields
  • “Undo” Button in Link Drill-down
  • Increase Syslog Listener Port number in sources
  • Order of File Collection
  • Concatenate Function

 

 

 

 

Log Analytics

New Log Sources/Parsers

  • Apache              

Parsers                     

  • Apache Kafka Log Format                             
  • Apache Spark Standard Log Format                             
  • Apache Cassandra System Log Format                        
  • Apache Hive Log Format                             
  • Apache Zookeeper Standard Format                             
  • Apache Cassandra GC Log Format                             
  • Apache Hadoop Standard Log Parser              

Sources                             

  • Apache Hive Logs                            
  • Apache Kafka Logs                        
  • Apache Hadoop Standard Logs    
  • Apache Spark Logs
  • Apache Cassandra DB System Logs       
  • Apache Cassandra DB Garbage Collection Logs              
  • Apache Zookeeper Logs
  • Microsoft

Parsers

  • Microsoft Exchange Outlook Web Access Log Format       
  • Microsoft Exchange Active Monitoring Trace Log Format
  • Microsoft Exchange Diagnostics Service Log Format
  • Microsoft Exchange Authentication Admin Log Format
  • Microsoft Exchange Database Availability Log Format                
  • Microsoft DHCP (IPv4) Log Format                 
  • Microsoft DHCP (IPv6) Log Format                 
  • Microsoft DNS Log Format                          
  • Microsoft SharePoint ULS Log Format                             
  • Microsoft .Net Log4Net Parser   

Sources

  • Microsoft Exchange Diagnostics Service Logs  
  • Microsoft Exchange Active Monitoring Trace Logs          
  • Microsoft Exchange Database Availability Logs              
  • Microsoft Exchange Outlook Web Access Probe Logs   
  • Microsoft Exchange Authentication Admin Logs          
  • Microsoft DHCP (IPv4) Logs                             
  • Microsoft DHCP (IPv6) Logs                             
  • Microsoft DNS Logs                             
  • Microsoft SharePoint Logs                             
  • Microsoft .Net Log4Net Logs       
  • MongoDB              

Parser                             

  • MongoDB Log Format  

Source                             

  • MongoDB Logs  
  • NGINX              

Parsers                             

  • NGINX Error Log Format
  • NGINX Access Log Format  

Sources                             

  • NGINX Access Logs  
  • NGINX Error Logs  
  • Nodejs Log4js              

Parser                             

  • Node.js Log4js Format              

Source                             

  • Node.js Log4js Logs
  • PostgreSQL              

Parser                             

  • PostgreSQL Log Format  
Source                             
  • PostgreSQL Logs
  • McAfee              

Parser                             

  • McAfee VirusScan Enterprise Log Format  
Source                             
  • McAfee VirusScan Enterprise Logs

Export the Parser and Log Source Definitions

Clustering the Log Data Using SQL Fields

  • Almost half a million log records reduced to 89 clusters
  • Drill down by variables 

  • Outliers show rare SQLs

Clustering the Log Data Using SQL Fields

Trends show SQLs that have similar execution pattern

“Undo” Button in Link Drill-down

Increase Syslog Listener Port number in sources

We have changed ports of OOTB log sources so if users are using one of these OOTB sources they get affected

Order of File Collection

If the agent is monitoring a large amount of log data at initial collection time, we start collecting some number of most recent files first, then go back and collect historic files. Every collection could balance some number of recent files and some number of older files so there is always some newer log data flowing in.

Notes:

  • If all data that the log collector needs to collect at initial time is small, then we should keep doing what we do now.
  • There is a configuration to configure this threshold (to change the order)

Concatenate Function

Syntax: concat(String, String)

Concatenates string values from 2 or more fields. Combines together string values and literals into a new field

You can use this function with “Eval” or “Where”

Examples:

  • .. | eval s = concat(host, concat(':', port)) OR ... | eval s = host || ':' || port
  • ... | where concat(host, concat(':', port)) != hostname OR ... | where host || ':' || port != hostname

 

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Learn about Oracle Management Cloud

Oracle Management Cloud (OMC) is a suite of next-generation integrated monitoring, management, and analytics cloud services that leverage machine learning and big data techniques against the full breadth of the operational data set. OMC’s Unified Platform helps customers improve IT stability, prevent application outages, increase DevOps agility and harden security across their entire application and infrastructure portfolio. Explore Oracle Management Cloud through videos, eBooks, and Data Sheets.

    • Infographic: New getting started infographic for OMC.
    • Document: New getting started document for OMC
  • UI-based Entity Addition Support:
  • As noted before, the new cloud agent installer (announced internally a couple of months ago) is now available to customers and downloadable via the OMC UI.  This new functionality is summarized in the external newsletter and, important to note:
  • Autonomous OMC: Identify End User Issues Quickly
    This demo provides a quick hands-on introduction to Oracle Management Cloud. You will learn how modern systems management can help any administrator or developer to identify and troubleshoot application and infrastructure issues more rapidly.
  • VIDEO Oracle Management Cloud for Oracle Database Part 1 of 3
    This first part will cover how Oracle Management Cloud can help diagnose database issues using database logs.
  • VIDEO Oracle Management Cloud for Oracle Database Part 2 of 3
    This second part of the demo series will show how Oracle Management Cloud could be used for resource and capacity planning.
  • VIDEO Oracle Management Cloud for Oracle Database Part 3 of 3
    The third and last use case in this demo series will show how Oracle Management Cloud could be used for Database analytics.
  • VIDEO Multi Cloud Management Demo Part 1 of 3
    This first part of this 3 part demo series covers 1 use case on how you could leverage the capabilities from Oracle Management Cloud in a hybrid, or multi, cloud environment.The use case of this demo: Monitoring host resources across multiple cloud providers – both Public and Private - in a single dashboard.
  • VIDEO Multi Cloud Management Demo Part 2 of 3
    In this second part of this demo series, we cover 2 Hybrid Cloud Management use cases on how you could leverage the capabilities from Oracle Management Cloud in a hybrid, or multi, cloud environment:: - Auto remediation for application performance issue in multi-cloud environment using cloud bursting. - Investigating the performance of application servers running on-premises and in public cloud (Amazon EC2 in this case).
  • VIDEO Multi Cloud Management Demo Part 3 of 3
    In this 3rd and final part of this demo series, we again cover 2 use cases on how you could leverage the capabilities from Oracle Management Cloud in a hybrid, or multi, cloud environment: - Oracle Management Cloud allows you to investigate the performance of application servers running on-premises and in public cloud (Oracle Public Cloud in this case). - How Oracle Management Cloud helps organizations determine resource utilization and help save costs by reclaiming under-utilized resources.
  • VIDEO Identify End User Issues Quickly
    This demo provides a quick hands-on introduction on Oracle Management Cloud. You will learn how modern systems management can help any administrator or developer to identify and troubleshoot application and infrastructure issues more rapidly while taking advantage of the latest innovations in machine learning and big data analytics to make better decisions by yourself. Oracle Management Cloud eliminates the headaches associated with maintaining your own big data environment and the associated data mining science.
  • VIDEO Unified Platform Demo- Part 1 of 2
    This 1st part of the Oracle Management Cloud Unified Platform Demo focuses on demoing 2 use case: Complete Application Visibility, Early Warming: End User centric problem isolation.
  • VIDEO Unified Platform Demo - Part 2 of 2
    This 2nd part of the Oracle Management Cloud Unified Platform Demo focuses on demoing 3 use case: Early Warming: System Component Failure, Business Aware Analytics, Custom Analytics and dashboards.

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Customer References

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Analyst Resources and Press

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Oracle OpenWorld 2017

  • Oracle Executive Presentations Replays
    • Larry Ellison, Executive Chairman and CTO
      • Larry announces Oracle Security and Management Cloud and discusses our highly automated cyber defense
        Keynote highlights (1:13) | Full keynote with demo (1:02:20)


    • Prakash Ramamurthy, SVP
      • Prakash Ramamurthy, SVP at Oracle, discusses “Manage and Secure Hybrid Cloud at Scale Using Artificial Intelligence,” at Oracle OpenWorld 2017.
        Full keynote (46:17)

    • Amit Zavery, SVP & Dan Kaloski, VP
      • Amit Zavery, SVP & Dan Koloski,VP discusses about “New Security & Systems Management Services” at Oracle OpenWorld 2017.
        Keynote highlights
  • DEMO: Advanced Systems Management Powered by Machine Learning
    Oracle Management Cloud offers deep insight into applications performance and business transactions using A.I and machine learning
  • DOWNLOAD ALL THE OOW PRESENTATIONS (External PDFs)  that were delivered at Oracle Openworld 2017. These presentations include the OMC general session, conference sessions, and hands-on labs workbooks.
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Oracle Management Cloud Community

Join the OMC community to get the latest information about Oracle Management Cloud. Interact through the discussion forum, read blogs, learn about events, watch the latest webcasts and learn about the latest resources.

  • OMC is highlighted in PaaS and IaaS Prediction
  • OMC Social Media

Keep current with Oracle Management Cloud and read the latest blogs written by system management experts.

Oracle Magazine discusses machine learning and how it enhances Oracle’s enterprise offerings. Specifically, learn how machine learning is used at the core of Oracle Management Cloud.

OMC's log parsing capabilities are extensible by customers and partners to parse any log you wish to ingest. In order to get you started, we have provided some sample Log Parser configurations to get you familiar with the parsing options available in Oracle Management Cloud.

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Getting Started with Oracle Management Cloud

A collection of OMC services overviews, deployment options as well as in-depth descriptions of value propositions, use cases, and best practices to help users be successful in using OMC from day one. Task-specific tutorials paired with instructional videos can guide users alongside OMC's rich user interface.

  • Application Performance Monitoring
  • Infrastructure Monitoring
  • Log Analytics
  • IT Analytics
  • Orchestration
  • Videos
  • Oracle Management Cloud Documentation Books
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    Oracle Support Master Notes

    • 2092091.1: OMC Master Note

      This document describes the different Oracle Management Cloud Services that are available. Please make sure you read this note before deploying or starting a trial or evaluating any of the Oracle Management Cloud Services. This document also has the links to the individual Oracle Management Cloud Services master notes.

    • 2092363.1: Application Performance Monitoring Cloud Service (APMCS) Certification Matrix

    This document describes the certified environments and components for running Application Performance Management Cloud Service components.

    • 2107732.1: IT Analytics
    • This document covers an overview and FAQ for Log Analytics. Please make sure to read this note before deploying or starting a trial or evaluating this service.

    • 2108591.1: Log Analytics
    • This document provides a list of supported resources and information for this service. Please read this document prior to deploying or starting a trial or evaluating this service.

    • 2195015.1: Infrastructure Monitoring
    • This document describes the supported environments that can be monitored by Cloud Agents for the Infrastructure Monitoring Cloud Service. It also defines the ‘monitored object’ that is used for licensing the Service.

    • 2229523.1: Orchestration Cloud Service Master Note
    • This document describes the supported environments that can be monitored by Cloud Agents for the Orchestration Cloud Service.

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